- A voluntary process where a third-party neutral mediator helps parties resolve their conflicts but does not impose an outcome.In addition to legal issues, mediation also addresses relationship issues that feed into conflict.
- Mediators recognize and address parties' constraints and concerns.
- Confidential unless participants agree to release information to other parties.
- A future-oriented process. Mediation is not a forum to rehash grievances, it's an opportunity to create a positive path forward.
- AMS mediations are done via Zoom for convenience.
- AMS mediations can take place with or without attorneys.


